Discreet Billing:

  • Your card will be billed as EMPIRESTORE.NET
  • This site is powered by AECash, the recognized leader in online, adult retail. They handle order fullfillment and customer service >> AECash

Discreet, Fast Shipping:

  • We ship all packages in plain boxes. The shipping label on all of our packages will read "Empire Distributing" Click here to view examples
  • All orders received before 3:00pm EST are processed the same day (Monday through Friday).

Discreet Customer Service:

  • All order confirmation emails will be sent from 'customerservice@empirestore.co' and our company name will be listed as Bacchus Store. You can turn off Order Confirmation emails here.
  • In the case that a customer service rep has to call you they will only discuss contents of an order with the individual who placed the order.
  • We will only call the phone number you provide, if we have a problem with your order and receive no reply via email or in some cases to validate suspicious account activity.

Complete Customer Privacy:

  • We value your privacy and will not sell any of your personal information to third parties. Please read our 'full Privacy Policy' for further information >> Here.
  • We do send promotional emails which consist of coupons, new site features and other customer related information. You can unsubscribe by clicking here and following the instructions. >> Here